Hi89 Terms and Conditions — What You Need to Know Before Getting Started

Hi89 (https://hi89.plus) is an online gaming platform serving players in Bangladesh. These Terms and Conditions constitute a legally binding agreement between hi89 and its users. By using the platform, you confirm that you have read and agreed to all of these terms.

Hi89 reserves the right to update the platform's Terms and Conditions at any time. Changes take effect immediately upon publication. We recommend checking this page regularly to stay informed.

This platform is strictly for legally competent adults only. No one under the age of 18 may use hi89. hi89 may request relevant documents at any time to verify a user's age.

To register at hi89, you must provide accurate and complete information. Each person is allowed only one account. Creating multiple accounts is strictly prohibited and, if detected, will result in all associated accounts being closed.

If any information provided during registration is found to be false or inaccurate, hi89 reserves the right to close the account and forfeit the associated balance. If your details change, please update your profile as soon as possible.

• You must be at least 18 years old to register
• Only one account is permitted per device, IP address, or household
• A valid mobile number and email address are required at registration
• It is the user's sole responsibility to keep their account password confidential
• Accounts may not be transferred or sold to another person

Hi89 currently supports deposits via Mobile Banking, Nagad, Rocket, bank transfer, and USDT. The minimum deposit is BDT 100, and all transactions are fully secure. Deposits are typically credited to your account within 5–15 minutes.

The minimum withdrawal amount is BDT 500. For KYC-verified accounts, processing is generally completed within 15 minutes to 24 hours. In some cases, additional verification may be required under hi89's Terms and Conditions.

• It is recommended that your deposit and withdrawal methods remain the same
• Withdrawals may be restricted until bonus wagering requirements are met
• Hi89 may initiate a verification process for suspicious transactions
• Use the correct account number for all transactions; hi89 is not responsible for errors due to incorrect information
• Currency conversion rates will follow the rates set by hi89

To enjoy hi89's bonus and promotion offers, specific wagering requirements must be met. Each bonus has its own terms, detailed on the bonus page. Misuse of bonuses is strictly prohibited under hi89's Terms and Conditions.

The welcome bonus is available to new members only and is granted once. Any attempt to claim the bonus through multiple accounts will result in all accounts being suspended.

• Bonus wagering requirements typically range from 20x to 35x
• Bonus funds and real money are tracked separately
• Bonuses may not be applicable to certain games — check the terms
• Bonuses must be used before they expire
• Hi89 reserves the right to modify or cancel any promotion

All game outcomes on hi89 are powered by RNG (Random Number Generator) technology and regularly verified by independent third parties. Under hi89's Terms and Conditions, each game has its own rules, which you should review before playing.

If a technical error causes an incorrect result to be displayed, hi89 reserves the right to determine the correct outcome. In such cases, hi89's decision shall be final.

• The dealer's decision is final in Live Casino games
• Hi89's log records will apply for any game interrupted due to network issues
• Sports Betting results are confirmed from official sources
• Winnings resulting from a game bug or error may be voided

The following activities are strictly prohibited on the hi89 platform. Any detected violation will result in permanent account termination, and the associated balance may be forfeited.

• Creating multiple accounts to claim bonus benefits
• Using software or bots to operate games
• Using the platform for money laundering or illegal fund transfers
• Attempting unauthorized access to another user's account
• Attempting to hack or manipulate the platform's systems or software
• Fraudulent or deceptive conduct toward other members
• Operating an account under a false identity

Hi89 reserves the right to suspend or permanently close any account, particularly in cases of Terms and Conditions violations. Users are generally notified by email or SMS before account closure, though immediate action may be taken without prior notice in urgent cases.

You may request to close your account at any time. Any remaining balance will be returned in accordance with hi89's Terms and Conditions.

Hi89 keeps your personal information strictly confidential. Your data is used solely for service delivery, KYC verification, and legal compliance. It is never sold or shared with third parties for marketing purposes.

For more information, visit our Privacy Policy Read.

Hi89 believes gaming should be about entertainment — not stress or financial harm. Responsible gaming is a core part of hi89's Terms and Conditions. We encourage every member to set personal limits before playing.

• Deposit limits, session limits, and loss limits can all be configured
• Temporary breaks or permanent self-exclusion options are available if needed
• Account registration is strictly prohibited for anyone under 18 years of age
• Contact hi89 support if you experience any gaming issues

To learn more about responsible gaming, visit our Responsible Gaming View page.

Hi89 may partially or fully update these Terms and Conditions at any time. For significant changes, a notification will be sent to your registered email or posted on the platform. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

For any questions or complaints, please contact the hi89 support team. Our Bengali-language support team is available 24/7, every day of the week.