Hi89 Privacy Policy — Your Data Is Completely Safe With Us

Under hi89's Privacy Policy, we only collect information that is strictly necessary to provide you with our services. No unnecessary or excessive data is collected. Below is a full breakdown of what we collect and why.

Hi89 uses your information only for specific, defined purposes. Our Privacy Policy ensures full transparency around every use of your data. Our primary purposes are:

• Account Management: Your information is used for registration, login security, and profile updates.
• Payment Processing: Financial information is used to securely process deposits and withdrawals.
• Customer Support: Your contact information is used to respond quickly to complaints or queries.
• Security Assurance: Technical data is analyzed to detect and prevent fraud and unauthorized access.
• Service improvement: Usage patterns are analyzed to help make hi89 better.
• Responsible Gaming: Betting patterns are monitored to identify and support at-risk users.
• Legal Obligations: Information is provided to relevant authorities upon request.

Hi89's Privacy Policy is clear — your data is never shared with third parties for marketing purposes. Your consent is obtained before any promotional messages are sent, and you may withdraw that consent at any time.

Hi89 stores your data on internationally certified secure servers. All data centers operate under 24/7 security monitoring. Under our Privacy Policy, data is retained as follows:

• All data is retained for as long as your account remains active.
• Even after account closure, transaction records may be retained for up to 5 years to meet legal obligations.
• Stored in encrypted format after KYC document verification.
• Once the retention period expires, data is permanently deleted.

Hi89's Privacy Policy sets strict limits on data sharing with third parties. We share information only in the following cases, and only to the extent necessary:

• Payment Processors: Transaction details are shared with Mobile Banking, Nagad, and your bank as required.
• KYC Verification Services: We work with licensed identity verification providers to confirm user identity.
• Law Enforcement: Information may be disclosed pursuant to a court order or legal requirement.
• Audit & Compliance: Required information is provided for audits conducted by licensing authorities.

Hi89 never sells or rents your data to advertisers, data brokers, or any other commercial entity. This is an unwavering commitment under our Privacy Policy.

Hi89's website uses cookies. Cookies are small text files stored in your browser that help improve your experience. In accordance with our Privacy Policy, we use the following types of cookies:

• Essential Cookies: Required for login sessions and security purposes.
• Functional Cookies: Used to remember your preferred language and settings.
• Analytics Cookies: Used to monitor site usage and improve our services.

You can manage or delete cookies at any time through your browser settings. However, disabling certain essential cookies may cause some hi89 services to not function correctly. hi89 does not use third-party tracking cookies.

Under hi89's Privacy Policy, every member has the following rights over their own data. To exercise these rights, please contact our support team.

• Right to Access: You have the right to request details of any information hi89 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You may request that we stop processing your data for specific purposes.
• Right to Data Portability: You can download a copy of your personal data.
• Right to Object: You may object to your data being used for any specific purpose.

Hi89's Privacy Policy and services are not intended for anyone under the age of 18. We do not knowingly collect data from minors. Age is verified at registration, and KYC documents may be requested in cases of doubt.

If it comes to our attention that data from a minor has been collected inadvertently, that data will be deleted immediately and the associated account will be closed. Parents or guardians may contact hi89 support regarding this matter.

Hi89 uses industry-standard technology to protect your data. As part of our Privacy Policy, the security measures we have in place include:

• All communications are protected with SSL/TLS encryption.
• Sensitive data stored in our databases is protected with AES-256 encryption.
• It is recommended to keep Two-Factor Authentication (2FA) enabled on your account.
• Suspicious login attempts trigger an automatic account lock.
• Regular security audits and penetration testing are conducted.
• Our servers and data centers are protected by 24/7 physical and digital security.

That said, no organization can guarantee 100% security on the internet. You should also take precautions — use a strong password and never share it with anyone.

Hi89 reserves the right to update this Privacy Policy as needed. Any changes will be reflected by updating the "Last Updated" date at the top of the page. For significant changes, registered users will be notified by email or SMS.

Continued use of hi89 after any changes takes effect will be considered your acceptance of the updated Privacy Policy. It is a good habit to review this page regularly.

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please reach out to the hi89 support team. Our Bengali support team is available 24/7, every day of the week.

• Email: [email protected]
• Live Chat: Log in to hi89.plus to start a live chat
• Response time: Usually within 24 hours

For more information, please visit our Terms and Conditions and Responsible Gaming View page.